Shipping Policy
We are committed to providing all our customers with prompt and reliable delivery services. To ensure your orders arrive on schedule, here’s an overview of our delivery policies:
Delivery Scope
We offer premium delivery services and select the most suitable logistics solution based on your address. For remote areas or special circumstances that may cause delivery restrictions, we will notify you in advance.
Processing Time
Once your payment is confirmed, we will process your order immediately. Orders are typically processed within 48 hours of payment, with items shipped out within 1–3 days afterward.
Delivery Timeline
The estimated delivery time ranges from 5–15 days. Actual delivery may vary due to shipping methods, destination, or unforeseen factors (e.g., weather delays or carrier disruptions). We will proactively update customers if any shipment issues arise. A tracking number will be provided once your order is dispatched.
Shipping Methods
We partner with trusted carriers like DHL, FedEx, and other logistics providers to deliver your items. Free shipping is not available. Shipping fees will be calculated and displayed during the checkout process before finalizing your purchase. Please review the total amount—including shipping costs—carefully before confirming your order.
International Shipping
We offer international shipping to most countries. Please note that customs duties and taxes may be charged upon delivery, and these fees are the responsibility of the customer.
Lost Packages
In the unlikely event of a lost package, contact us immediately. We will collaborate with the carrier to resolve the issue promptly.
Contact Us
For any shipping-related inquiries or assistance, feel free to reach out to us. We strive to ensure a seamless and enjoyable shopping experience for all customers.
Let us know if you need further clarifications or have specific questions about your order!